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Professional Summary

I am a Cloud Engineer and System Administrator with over five years of IT operations experience, specializing in managing services such as Azure Virtual Desktop, Virtual Machines, Storage Accounts, Entra ID and more. I am skilled in automation using Terraform, Bash, Ansible, Packer and PowerShell, and I have expertise in Microsoft 365 solutions such as Defender for Office 365 and Exchange Online. Additionally, I have experience with on-premises infrastructure management, including Windows Server administration, Active Directory, virtualization (VMware/Hyper-V), and network configuration. I am also pursuing a bachelor's in computer science at Arizona State.

Objective Statement

To leverage my experience in cloud engineering, system administration, and automation to design, implement, and manage secure, scalable cloud solutions. I aim to contribute to an innovative organization where I can apply my skills in Microsoft Azure, Terraform, and DevOps practices while continuing to grow as a Cloud Architect and technology leader.

Professional Experience

PacificSource Health Plans

Cloud Services Administrator
Feb 2023–Present
  • Support development teams by building and managing Azure infrastructure, including Storage Accounts, Virtual Machines, Function Apps, App Registrations, and other Azure resources.
  • Manage and monitor Azure environments, ensuring all deployed resources are optimized, secured, and aligned with organizational standards.
  • Perform resource lifecycle management, identifying and removing unused or outdated assets to control costs and maintain efficiency.
  • Configure and maintain Azure Backup and Recovery Services Vaults to protect virtual machines, workloads, and application data.
  • Administer Microsoft 365 services, including group creation, user access control, Defender for Office 365, Microsoft 365 Copilot, Intune, Exchange Online, and Microsoft Purview to enhance security and collaboration.
  • Collaborate with developers and IT teams to automate deployments, troubleshoot environment issues, and implement best practices for scalability and reliability.
  • Maintain compliance and operational integrity through regular audits, patching, and configuration management.
  • Utilized Terraform to provision and manage infrastructure as code, enabling scalable, repeatable infrastructure setups.

Stability Networks – Boise, ID

System Administrator
Jan 2022–Feb 2023
  • Deployed and managed Hyper-V servers, including provisioning and configuring virtual machines to meet organizational needs.
  • Conducted regular backups, updates, and patching of servers to maintain security, stability, and compliance.
  • Configured and deployed workstations, ensuring optimized performance and adherence to organizational standards.
  • Performed routine patch management for both servers and workstations, reducing vulnerabilities and enhancing system reliability.
  • Administered and maintained Active Directory across Microsoft Windows Server environments (2008–2022), implementing access policies and ensuring consistent identity management.
  • Configured and supported Azure Virtual Desktop, enabling secure and efficient remote access for end users.
  • Diagnosed and resolved IP connectivity and network performance issues, minimizing downtime and improving network reliability.
  • Provided ongoing technical support and troubleshooting for end users, enhancing overall IT efficiency and satisfaction.

Computer Arts Inc. – Boise, ID

Network Support Specialist
Jan 2020–Jan 2022
  • Managed over 20 Windows servers in a hybrid on-premises and cloud environment, implementing automation scripts for maintenance.
  • Provisioned infrastructure and managed configurations using Terraform and Ansible.
  • Deployed and administered Exchange servers and Active Directory environments to support organizational needs.
  • Improved system resilience through automated backup solutions and device configuration management.